Responsible gambling

At Casino Malta, we understand the importance of responsible gaming practices to ensure that all our players have a safe and enjoyable experience on our premises. Our aim is to provide a stimulating environment where you can socialize with friends and family while engaging in entertainment activities.

Self-Exclusion

If you feel like your gambling habits are becoming unsustainable or affecting other aspects of your life, we encourage you to contact us about self-excluding yourself from the casino for a temporary or permanent period. You can also speak with one of our friendly staff members on-site who will be more than happy to help.

Deposit Limits and Time-Outs

We offer deposit limits as part of our responsible gaming policy. By setting these limits, you will avoid unnecessary overspending, ensuring that your betting activities remain within a reasonable limit for the day or month. Additionally, if needed, we can assist in placing temporary time-outs on your account, where you're restricted from gambling for a specified period.

Reality Checks and Game Information

To ensure that all players are aware of their gaming activity and to help prevent excessive spending, reality checks will be performed regularly during game sessions. These checks display information about the player's total bets placed within an hour or day on specific games played.

Age Verification

As our customers must meet minimum age requirements (18 in most European jurisdictions) for admittance, we implement verification procedures at point-of-entry to confirm that guests can provide acceptable identification documents before accessing any gaming area.

Support Resources

For players who may be struggling with problem gambling behavior, we have established partnerships with several local and international organizations offering free and confidential support services. Our on-site staff will happily guide you towards these resources if needed.

Gambling Education and Risk Awareness

To prevent excessive spending or the potential negative effects of frequent gaming habits, regular promotional materials highlighting responsible gaming practices are displayed throughout our casino premises in cooperation with government-mandated signage regulations.